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Jennifer Hull

Senior Product Designer — systems, DesignOps, and agentic delivery

hello@jenniferhull.co.za · +27 82 796 4447 · South Africa · GMT+2 · Portfolio: jenniferhull.co.za · LinkedIn: www.linkedin.com/in/jennifer-hull-26484235 · GitHub: github.com/JennHull-builds

Summary

Senior Product Designer across consultancy, startups, and enterprise. I design practical, user-centred products that balance user needs, business goals, and technical constraints — from 0-to-1 platforms (including a seed-funded multi-tenant sports product) to enterprise logic layers that absorb mid-flight commercial pivots. Grounded in systems thinking and DesignOps; specialising in design systems, structural governance, and human-steered agentic tooling that keeps design intent intact from brief to build.

Experience

Independent Product & Systems Designer

Freelance / Self-Directed · Jan 2024 – Present

  • Delivering focused product and UX design as an individual contributor, owning discovery through delivery.
  • Researching and designing for Calm Architecture — interfaces that respect cognitive load and support neuro-inclusive users.
  • Deepening visual craft, systems thinking, and actively learning AI engineering to bridge the gap between design intent and code execution.

Product Design Lead

Fanblock · Apr 2023 – Dec 2023 · Case study · Case study: https://jenniferhull.co.za/work/fanblock

  • Led end-to-end 0-to-1 product design from pitch deck to live multi-tenant platform, launching AC Milan within 120 days.
  • Built a seven-day high-fidelity North Star prototype that unlocked $1M+ in seed funding before engineering hired — trading deep discovery theatre for capital that unblocked the build.
  • Architected a manual child-library multi-tenant system (master Fanblock Library + club themes) so Tottenham Hotspur launched at ~65% of Milan’s build cost without Enterprise Figma multi-mode.
  • Established the company’s first Definition of Done and led a distributed design team of 10+ across three time zones; used guerrilla findings to push pricing from elite luxury toward accessible entry tiers.
  • Partnered with product and engineering on roadmaps; managed an Italian research agency for AC Milan usability testing before match-day launch.

Core strengths

  • Architectural Governance
  • Human-Steered Agentic Delivery
  • Design Operations (DesignOps)
  • High-Signal Execution Under Ambiguity

Architectural Governance · Human-Steered Agentic Delivery · Design Operations (DesignOps) · High-Signal Execution Under Ambiguity

Experience (continued)

Independent Product Designer & Artist

Freelance / Self-Directed · Mar 2021 – May 2023

  • Led end-to-end product design across fintech, education, automotive, and SaaS — owning problem framing through delivery for complex digital products.
  • Ran workshops and design sprints that turned ambiguous briefs into prioritised product directions; used findings to steer scope rather than expand research theatre.
  • Mentored junior designers and upskilled internal client teams so delivery continued after engagement end.
  • Delivered consulting engagements across automotive and fintech, including design-education work with Red & Yellow.

Senior UX Consultant & Co-Founder

Viga Interactive · Dec 2013 – Jan 2021

  • Co-founded and grew a UX consultancy spanning strategy through execution for multi-industry clients.
  • Led UX strategy and product design programmes that translated user findings into commercial product decisions.
  • Built and managed a small design and research team, setting quality bars and mentoring juniors.
  • Facilitated stakeholder alignment so user needs and business outcomes stayed coupled through delivery.
  • Delivered enterprise consultancy for clients including Disney, Discovery, and Investec — systemic design strategy tied to commercial outcomes (NDA-safe public naming confirmed).

Earlier experience

  • Digital Account ManagerBlack Snow Agency
  • Technical Director & Co-FounderAwkward Apple
  • Digital ArtistTrashCanKidz

Skills

Design Engineering

Figma UI3 + Advanced Variables · Enterprise Token Architecture · Multi-tenant Logic · Design systems & logic layers

Agentic / Code

Cursor IDE & Git · Prompt Orchestration · Human-in-the-Loop (HITL) · Next.js / TypeScript (execution)

Product Ops & Governance

RFCs & Decision Logging · Jira / Asana / Linear · DesignOps · Software-agnostic delivery

Product & UX

0-to-1 product design · Research & workshops · Information architecture · Enterprise migration · Usability testing

Education

  • MBA Essentials — Stellenbosch University
  • MIT's Design Thinking — EMERITUS
  • Diploma Digital Business — EMERITUS
  • Visual Communication — The Open Window

Selected recognition

  • Awwwards Honourable Mention
  • BCX Digital Innovation Awards Shortlist

Awwwards Honourable Mention · BCX Digital Innovation Awards Shortlist